Terms of service

Terms of Use

IMPORTANT: PLEASE READ THE FOLLOWING TERMS AND CONDITIONS (“TERMS”) CAREFULLY. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT USE THIS WEBSITE OR ANY OF THE GOODS, PRODUCTS, SERVICES, CONTENT, FEATURES AND FUNCTIONALITY AVAILABLE THROUGH IT. BY USING THIS WEBSITE AND/OR ANY OF THE AVAILABLE GOODS, PRODUCTS, SERVICES, CONTENT, FEATURES OR FUNCTIONALITY, YOU AGREE TO BE BOUND THESE TERMS OF SERVICE IN THEIR ENTIRETY WHICH TOGETHER WITH OUR PRIVACY POLICY WILL GOVERN DRAMA LLAMA’S RELATIONSHIP WITH YOU WITH REGARD TO THIS WEBSITE. DRAMA LLAMA RESERVES THE RIGHT TO AMEND, CHANGE AND/OR UPDATE THESE TERMS AT ANY TIME AND WITHOUT NOTICE. YOUR CONTINUED USE OF OR ACCESS TO THIS WEBSITE CONSTITUTES ACCEPTANCE OF SUCH AMENDED, CHANGED AND/OR UPDATED TERMS.  THESE TERMS OF SERVICE SHALL APPLY TO ALL USERS OF THIS WEBSITE INCLUDING BUT NOT LIMITED TO ALL VISITORS, CUSTOMERS AND/OR CONTRIBUTORS OF CONTENT.

DRAMA LLAMA IS NOT RESPONSIBLE IF INFORMATION MADE AVAILABLE ON THIS SITE IS NOT ACCURATE, COMPLETE OR CURRENT. THE MATERIAL PROVIDED ON THIS WEBSITE IS PROVIDED FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE RELIED UPON OR USED AS THE SOLE BASIS FOR DECISION MAKING WITHOUT CONSULTING PRIMARY, MORE ACCURATE, COMPLETE AND TIMELY SOURCES OF INFORMATION. ANY RELIANCE ON THE MATERIAL ON THIS WEBSITE IS AT YOUR OWN RISK.  THE HEADINGS USED IN THIS AGREEMENT ARE INCLUDED FOR CONVENIENCE PURPOSES ONLY AND SHALL NOT LIMIT OR OTHERWISE AFFECT THESE TERMS.

INTRODUCTION

Drama Llama (www.DramaLlamabev.com) is a website operated and owned by P.S. Tea Industries. The Website Owner, including subsidiaries and affiliates (referred to as “we”, “us” and “our” throughout this Website) offers this website, including all information, tools and services available on this site to User/s and Visitor/s (referred to as “you” or “ your” throughout this Website) conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

USER OBLIGATIONS

By agreeing to these Terms of Service, you represent that you have the right, authority and capacity, as stipulated under the prevailing Laws in India, to contract and consent to these Terms.  You shall not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).  You must not transmit any worms or viruses or any code of a destructive nature.  A breach or violation of any of the Terms will result in an immediate termination of your Services. You shall not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission from us. You must not  manipulate or otherwise display the Website and/or the Services by using framing or similar navigational technology; use the Site or the Services in any manner that could damage, disable, overburden or impair our servers or networks, or interfere with any other user's use and enjoyment of the Site and/or the Services; gain or attempt to gain unauthorized access to any of the Site, Services, accounts, computer systems or networks connected to us through hacking, password mining or any other means; and use the Website in any manner that could damage, disparage, or otherwise negatively impact us or our parent companies, affiliates and/or subsidiaries.

The access to this Website by you as User/s and/or Visitor/s is solely at your own risk. The confidentiality of any communication or material transmitted to/from the Website over the Internet or other form of global communication network cannot be guaranteed and thus we shall not be responsible for the security of any information transmitted to or from the Website. We reserve the right to prohibit or terminate use of or access to the Website at any time, without notice, for any reason whatsoever.

Should you wish to place an order with us, you will be asked by us or an authorized third party to supply certain information, including but not limited to your full name, address, telephone number and email address. You agree to provide us or such third party with the foregoing information as well as any other mandatory information. You agree that any such information provided shall be accurate, complete and current.

Your submission of personal information through the online store shall be governed by our Privacy Policy.

PRODUCTS AND SERVICES

We have made every effort to display as accurately as possible the colors and images of our goods and products that appear on the Website. However, the colors you see shall depend on your computer system and we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our goods, products or services to any person, geographic region or jurisdiction. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

We reserve our right to limit the quantities of any goods, products or services that we offer. Product pricing is subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue or suspend any good, product or service at any time. We do not warrant that the quality of any goods, products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PAYMENT METHODS

You can pay for your goods in various ways as set out below:-

Credit card or Debit card

You can enter your payment details at the time you place your order using a valid credit or debit card (VISA, Mastercard or Rupay). The applicable amount will be debited when you have placed your order in the checkout. We reserve the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

Cash on Delivery

You may choose to pay by cash on delivery upon receipt of the goods, without any additional charges.

UPI

You can choose to pay your order with UPI. The order value will be debited from the associated bank account when you have placed your order at the checkout.

Google Pay

Net Banking

DISCLAIMER REGARDING LINKED THIRD-PARTY SITES

The links on the Website and/or any of the Services will let you leave the particular Website or Service you are accessing in order to access a linked third party site (the “Linked Sites”). We provide these links as a convenience. We neither control nor endorse these Linked Sites, nor have we reviewed or approved the content which appears on the Linked Sites. We are not responsible for the legality, accuracy or appropriateness of any content, advertising, goods, products, services or other materials on or available from any Linked Sites. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any of the links, content, goods or services available on or through the Linked Sites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

DEALINGS WITH THIRD PARTIES

Your participation, correspondence or business dealings with any third party found on or through the Site and Services, including but not limited to advertisers, payment and delivery aggregators and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. We shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We may without any restrictions, but under no obligation, edit, copy, publish, distribute, translate and otherwise use in any medium any comments, feedback and other submissions that you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related Website. You shall not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related Website, including without limitation, pricing information, except as required by law.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other Websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the Internet.

DISCLAIMER OF WARRANTIES

The Website and the services, and any goods, products, content, tools, or services sold, offered, displayed, accessed or obtained on or through the Website are provided “as is”, “as available”, and without warranties of any kind, either express, implied or statutory, including but not limited to warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant or expressly disclaim that:- (i) your use of the Website and/or goods, products or services and access to and use of all of the tools and features hereon will be uninterrupted, error-free or secure; (ii) that any information on the Website is accurate, reliable or complete; (iii) that defects will be corrected; or (iv) that any software, services, sites or server(s) on which the sites or services are hosted are free of viruses or other harmful components. Your use of the goods, products, services, sites and any information or materials provided on or through the Website and services is entirely at your own risk.

LIMITATION OF LIABILITY

Neither we nor our licensors, partners, officers, directors, employees, contractors, agents or sponsors are responsible or liable to you or anyone else for any loss or injury or any indirect, incidental, consequential, special, exemplary, punitive or other damages under any contract, negligence, strict liability or other theory arising out of or relating in any way to (i) the use of or inability to use the Website and/or the services, or any goods, products or services  offered or sold thereon; (ii) any content contained on the Website and/or the services; (iii) statements or conduct posted or made publicly available on the Website and/or the services, or any goods, products or services offered or sold thereon; (iv) any good, product or service purchased or obtained through the Website and/or services; (v) any action taken in response to or as a result of any information available on the Website and/or services, or any goods, products or services offered or sold thereon; (vi) any damage caused by loss of access to, deletion of, failure to store, failure to back up, or alteration of any content on the Website and/or services, or any goods, products or services offered or sold thereon; or (vii) any other matter relating to the Website and/or the services, or any goods, products or services offered or sold thereon. In no event shall our total liability to you for any and all damages (including liquidated damages), losses, and causes of action exceed the amount paid by you, if any, for purchasing any goods, products or services and/or using the Website and/or any of the services.

INDEMNIFICATION

You shall indemnify, defend and hold harmless the Website Owner as well as the subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the Courts at Coonoor.

Questions regarding www.DramaLlamabev.com, the firm, its products or any other questions or suggestions in relation to the foregoing should be directed to the following address: _____________________.